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Hi there, Alex

on

Welcome, Alex, our Customer Success Manager in Shanghai.

Alex recently joined Wiredcraft Shanghai as a Customer Success Manager. He comes from the strange land of the United States, where he studied Economics at Virginia Tech.

Over the past three years, Alex has been living in Guangxi, Guilin helping foreigners understand China through language immersion and experiential education. He loves designing experiences which allow others to learn about themselves and the forces shaping our world.

After incorporating the principles of Design Thinking in his work as an educator, Alex decided to move to Shanghai and learn more about design from industry experts. Now as a full-time member of Wiredcraft, Alex is learning a ton about design, technology, and how companies capture and utilize data. Awesome!

When he’s not in the office, Alex can usually be found drinking coffee, reading a book, listening to Chinese folk music, or failing to play the guitar.

Q: What attracted you to apply here?

A: I was first attracted to the Wiredcraft team by their no-nonsense attitude. Other companies will promote their products, mission, and values with a ton of flowery language and popular phrases. Wiredcraft doesn’t have any of that. In plain language, they are able to communicate: Who they are, What they’re good at, and Why you should join them. I thought that was impressive.

Q: What’s the most adventurous experience you have had?

A: One time, I solo-traveled to Vietnam and bought a motorcycle in Ho Chi Minh city. Over the course of 10 days, I drove that little motorcycle 1,200 kilometers north along the coast. Finally arriving in Da Nang, I sold it and flew back to China. All along the way I encountered great people who were willing to help me and share their stories. The entire journey taught me a few important life lessons which I’m happy to share in person!

Q: If there’s one thing you recommend everyone in the world to do, what would it be?

A: Learn a second language. It will open your world to new people and opportunities.

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