Account Manager

We're looking for digitally savvy business folks to support our clients.

Wiredcraft helps the best brands in the world create digital products: think e-commerce mini-program for Nike, loyalty and booking mobile apps for Hilton or community on WeChat for lululemon.

You’ll support an Account Executive on established client accounts, liaising between senior stakeholders on the client side (C-suite, VPs, Directors) and our team of designers, engineers and strategists.

All of our business is inbound; you will NOT be chasing clients on LinkedIn or wasting time at networking events.

Instead, you’ll work to build long-term relationships based on trust with our clients.

Responsibilities

  • Support Account Executives with incoming opportunities.
  • Build and maintain strong, long-lasting client relationships.
  • Coordinate discussions with internal and external stakeholders to define the context, goals and scope of qualified leads.
  • Assist Account Executives with the sales process, including answering client requests (RFI, RFP, …), creating budget estimates and contributing to presentations to our prospective clients.
  • Coordinate negotiation and contracting processes with internal stakeholders.
  • Expand existing accounts by identifying new opportunities and engaging with client stakeholders post-engagement.
  • Track and report on sales activities and metrics.

Requirements

  • Understanding of our market (e.g. digital services and solutions).
  • Fluent (or close to it) in Chinese and English.
  • Previous experience as an account manager, business analyst, business developer or sales in a relevant organization (agency, consultancy, software provider…).
  • Self-driven, reliable and detail-oriented.
  • Excellent verbal and written communication skills.
  • Proficient with presentation software (Powerpoint, Keynote, Google Slides…).
  • Comfortable engaging with high level executives.
  • Bonus point for prior experience with marketing.

Perks

  • MacBook
  • Ergonomic chair
  • Transport allowance
  • 13th month salary
  • Flexible hours
  • Work from home
  • Gym allowance
  • Friday lunch
  • Quarterly team building
  • Yearly retreat
  • Maternity/Paternity leave
  • Books & training

About Wiredcraft

Wiredcraft creates & grows digital products for the world's best brands.

We’re a full-service digital product agency with over 100 experts in Shanghai, Wuhan, Paris and Los Angeles. Our team of T-shaped experts help brands like Burberry, Nike, Dior, Apple, Starbucks or Hilton realize omnichannel, cross-border and digital transformation strategies.

We believe in small, agile and battle-hardened teams of designers, engineers and product experts. We help multinational corporations move at the speed of startups & develop a product culture.

Learn more about our company and how we work on our playbook: playbook.wiredcraft.com

Interested?

Position open in Shanghai.

We'll be in touch very soon!

You should have received an email at the address you gave us. If not, drop us a line.

It usually takes a few days for one of us to check your application. In the meantime, see what we're up to in our blog or learn how we work through our playbook.

Apply for this job

We're hiring in Shanghai, Wuhan, Paris and Hong Kong. Some of our colleagues are also working remotely.

A short intro is a good start, but you may also want to mention your goals, special skills or experience…

This could be a GitHub, Dribbble or LinkedIn account, or even your private blog/portfolio…

Maybe a portfolio or a resume. Keep in mind we only allow 1 attachment.

Maybe you don't have one to start with, but if you do, why do you want to change jobs?

Maybe you want to grow new skills or get to work on sh*t that matters.

You must have skills and experience that you think would be valuable to us.

This could be new tech stacks or new skills you want to grow.

Wiredcraft may keep the personal data I shared during the application process for the purpose of connecting with me for future job opportunities. I hereby agree, that my full application is being uploaded and processed by Wiredcraft Limited and its subsidiaries and affiliates for the purpose of the application management. I am aware that my data is transferred, will be stored and processed on a third party platform for collective review of the applications. This third party is EU–US Privacy Shield Framework certified. Further information about the handling of your data can be found here.